Shipping & Delivery Policy

At DASH., we are committed to delivering your order quickly, safely, and efficiently. This Shipping & Delivery Policy explains our order processing times, shipping timelines, tracking updates, and other important delivery details.

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Worldwide Shipping

We proudly offer worldwide shipping so customers worldwide can experience the DASH. collection. We work with trusted shipping partners to help ensure your order arrives safely and reliably.

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Shipping Time & Delivery

We aim to provide a smooth and dependable delivery experience.

Estimated Delivery Time: 7–10 business days

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Order Processing Time:
Orders are processed within 1–3 business days, Monday through Friday, before shipment.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information so you can follow your package.

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Free Shipping Offer

We offer free worldwide shipping on all orders over $700 USD.

For orders below this amount, shipping costs will be calculated at checkout based on your location.

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Shipping Locations

To reduce delivery time, orders may ship from our fulfillment partner or shipping locations in:

• United States

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Tracking Your Order

Once your order has shipped, you will receive an email with:

• Your tracking number

• A tracking link

• Delivery updates, when available

If you do not receive tracking information within a few days of placing your order, please contact us.

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Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or local fees based on your country’s regulations. These charges are not included in the product price or shipping costs and are the customer's responsibility.

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Delivery Security

For higher-value orders, a signature may be required upon delivery to help ensure the package reaches the correct recipient and to reduce the risk of loss or theft.

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Shipping Delays

While we always aim to meet our estimated shipping timelines, delays can sometimes happen due to:

• Customs inspections

• High seasonal demand

• Weather conditions

• Carrier or logistics disruptions

We appreciate your patience if any of these situations affect your order.

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Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your package.

To help us resolve the issue as quickly as possible, please include:

• Your order number

• Clear photos of the product

• Photos of the original packaging

Our team will review your request and work to provide the best possible solution.

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Need Help?

If you have any questions about shipping or your order, please contact our support team.

Email: support@shopdash.com

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DASH.
Live the Dash.